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Letter
from Executive Director Tamara Pigott
“Do not follow where the path may lead. Go instead where there
is no path and leave a trail.”
- Muriel Strode
The Lee
County Visitor & Convention Bureau (VCB) is known for blazing
new paths, and our current national advertising campaign is no
exception. We are the first destination to use what’s known as
“FreshTV” – or commercials shot, edited, and aired in one day
– in the face of a crisis.
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Tamara Pigott, VCB
executive director |
In late
June, we filmed, edited and aired nine, 30-second television
ads – each in the same day – to address consumer
misperceptions and reassure visitors that the Gulf oil spill
is not affecting our coastline and islands. It normally takes
up to three weeks to produce a television ad, but we did it in
just six hours each day!
We
accomplished this Herculean and innovative feat in order to
help sustain visitation and protect our area’s economy, of
which tourism is the lifeblood. We welcome nearly five million
visitors each year who contribute $2.6 billion to the local
economy, or $82 per second, and account for one in four area
jobs. To protect this critical asset, we needed to rise above
the noise and reach consumers nationally; so we took a
radical, no-holds-barred approach to achieve the highest
possible impact, given our resources.
The
approach paid off in a highly positive response to the
campaign. Our website traffic during the first week of the
campaign increased 16 percent over traffic the prior week and
32 percent over traffic for the same timeframe in the prior
month. The “Oil Spill Update” page, which communicates that
our beaches have been unaffected, currently is the second most
viewed page on the site. “The Beaches Now” page, which shares
live videos and images, is currently ranking in the top 10
most viewed pages on the site.
Plus, the
first week’s campaign videos posted on YouTube generated more
than 4,000 views; and discussions on our Facebook and Twitter
pages were full of positive accolades for the work. Not to
mention the 18,277,563 impressions the campaign generated for
our destination on national and in-state television as well as
online outlets. And a vast majority of consumer feedback via
all of these channels has been complimentary of the campaign.
We even had one visitor from Los Angeles advise our volunteers
at an airport welcome booth that he arrived here for vacation
within days after seeing the ads on national television.

TV
personality Willard Scott and actor Dan Aho appear in VCB
commercial.
If you
haven’t seen the spots, be sure to visit our consumer website
at
www.FortMyers-Sanibel.com and click on Dan’s face on the
right side of the screen, then scroll down. You can check out
the longer play versions posted on YouTube to help generate
buzz about the campaign. They feature a gregarious traveler
named Dan on a nine-day vacation to check out our beaches and
report on their conditions. Each of his adventures showcases
the pristine beaches and natural environment of our unspoiled
island sanctuary in a fun, fresh and totally unique way that
demonstrates the one-of-a-kind experience our destination
offers visitors.
Given our
success to date, we plan to extend the campaign using $500,000
that the Florida Governor’s office recently committed to us
for media purchases. These funds, which are part of the $25
million provided to the state by BP, are in addition to the
$750,000 in emergency reserve funds that the Lee County Board
of County Commissioners approved to support this campaign, as
well as consumer research and beach conditions reporting.
Our
same-day television advertising campaign is just one component
of the VCB’s Still Pristine integrated marketing program to
combat misperceptions about the oil spill’s impact on our
area. The overall program, which we launched the week of the
spill, includes: ongoing consumer research regarding the
spill’s impact on vacation planning; revised messaging and
call-to-action in existing media placements; proactive
national publicity outreach; solicitation and distribution of
real time photos and videos of local beaches and waterways;
and the mobilization of brand ambassadors, visitors and local
tourism industry partners.
So you can
see where we are leaving a trail for others to follow in our
footsteps. Doing so is a long-standing legacy with the VCB and
one that we intend to continue well into the future.
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